Change Management
Strategic Communications
Community Relations

Our practice is built on disciplines that reflect our experience, strengths and passion: change management, strategic communications, and community relations.

Change Management

Organizational Change
Whether change is brought about by a merger, new brand or IT system, or change in strategic direction, human behavior is at the heart of it. To be successful, you have to understand how change will affect people and what people will have to do to make the change successful. Otherwise it's just window dressing. With this knowledge and a clear understanding of what you expect to gain from the change - your business goals - we'll support you in leading change in your organization.

Organizational Health
Where are the world's top executives looking to achieve growth? They're looking inside. It's all about people power. A satisfied team of people leads to a healthy bottom line. Whether your business is large or small, find out how you can achieve financial growth through higher productivity, employee morale and satisfaction, and lower absenteeism and insurance premiums.

Focus Groups, Audits & Assessments
Smart planning begins with a clear understanding of where people are, be it customers, employees, stakeholders, volunteers, members of the community or a combination. Tailored to meet your specific needs, we conduct research in the form of audits, focus groups and assessments. Results are analyzed and presented to provide you with a complete picture of where your people are, along with detailed recommendations and action plans to help move them forward.

Strategic Communications

Public Relations and Communications
Building understanding and support for your cause is the cornerstone of communication planning, whether your target audience is inside or outside of your organization. Once we have a solid understanding of your goals, we'll develop a plan that will help you reach the right people, in the right way, with the right messages. Then we'll roll up our sleeves and help you do it. And, as an important last step, we'll work with you to evaluate its success and impact on the bottom line.

Marketing Communications
Whether it's a new company or product launch, a change in strategic direction, planning a customer event, leveraging your contribution to a community event or securing a sponsorship position, we have the experience and people power to make it happen.

Communication Coaching
Time and time again, research has shown that employees want to hear from their leaders, on a regular basis and even more so during challenging times. The same holds true outside of your organization. When news breaks, people want to hear directly from the source. We'll work with you behind the scenes to ensure that you are confident and fully prepared to communicate effectively to your audiences. And we'll make sure your messages were clearly heard and understood.

Writing & Editing
Once we understand exactly what you need to say, we'll put ourselves in your target audience's shoes and start writing. Most times, less is more. We also believe that everyday people prefer everyday language. Above all, we'll make sure your key messages come across crystal clear.

Community Relations

Community Investment
It's no secret. Socially responsible companies outperform their competition. And they attract and retain top notch people and investors. When you invest in your community, you invest in your corporate culture, your reputation and your future. Not to mention the communities in which we live and work. We'll help you develop a program that engages your employees and supports your values and strategic goals. And one that is user-friendly for the non-profit community.

Stakeholder & Community Engagement
Unless you work in a bubble, you understand and respect the value of relationships. Maintaining an open dialogue with your stakeholders and members of your community is an important way for you to gather input and ideas, anticipate and manage conflict, improve decision-making, build consensus, strengthen relationships and enhance your reputation. It's key to a successful business strategy. After all, they are the people who will shape and influence your future.